Careers
Mentor/Senior Mentor
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Mentoring primary school children and secondary school youth from disadvantaged families to develop character strengths and social emotional competencies through building quality relationships with the children.
Planning learning activities for mentoring sessions and to be a positive role model to achieve following objectives:to develop confidence and character strengths in children for their personal growth;
to build positive and quality relationships with children and foster friendships amongst them and develop a sense of belonging to the community.Supporting in development of outcome measures and using data-driven approaches to track the development of children in CDAC programmes through observations, in-depth conversations and information sharing with schools. Using the data and outcomes derived from tracking, and work with other CDAC officers to review, and refine programme implementation to better achieve social mobility for low-income families’ children.
Fostering partnership with Singapore Ministry of Education and other community organisations to provide opportunities for children in disadvantaged families. This involves working with schools, parents, volunteers and community partners to provide transitioning support for these children as they progress from primary and eventually to secondary levels.
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Strong beliefs in the child’s well being and overall development are necessary. This also includes a strong belief that every child can learn and is unique.
Experience in working with young children, particularly as part of the Student Development Team (SDT) in a primary school may be advantageous.
Experience in designing programmes to develop life skills and passion of children be it in aesthetics, sports, and outdoor education.
Practical experience in designing children programmes with a view to develop their self-interest, identity, and strengths is important.
Ability to work in teams is necessary. The work involves collaborations with colleagues within the department, across the whole CDAC and with external partners and volunteers.
Flexibility in working off-site, particularly at different CDAC centres or schools, as well as on weekends and evenings when necessary.
Good communication and interpersonal skills to work with people from diverse backgrounds.
Candidates with more years of experience and the capability to lead may be considered for the Senior Mentor role
To Apply:
Interested applicants are invited to apply at MyCareersFuture portal. We regret that only shortlisted candidates will be notified.
Part-Time Tutors
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• Tutor students who require academic support.
• Motivate students to love learning and build good character and values in them.
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• Good content knowledge of the subject(s) taught and familiarity with the latest MOE syllabuses and assessment modes.
• Passion to teach and help students who require support in their academic studies.
To Apply:
Interested applicants are invited to complete and submit the application form. We regret that only shortlisted candidates will be notified.
For enquiries, please get in touch with us at [email protected].
Specialist (Strategy, Governance & Enterprise Risk Management)
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a) Strategy & Performance Tracking
Conduct and drive annual planning cycle, consolidating a clear portfolio of initiatives with outputs, outcomes, milestones, risks, budget, and resourcing.
Analyse internal and external data to inform strategy, prioritisation, resource allocation, and risk identification.
Run mid-year and year end reviews; build and maintain a balanced scorecard and dashboards to track results vs targets (timeline, outputs and outcomes).
Facilitate deep dives with stakeholders; recommend keep/accelerate/stop/intervene decisions and reallocate resources to priorities.
Prepare strategy and decision papers for Senior Management and the Board.
b) Enterprise Risk Management (ERM)
Maintain and enhance the ERM framework and risk policy; embed risk into strategy, project gates, and budget trade-offs.
Facilitate risk assessments at enterprise, departmental, and workplan levels.
Maintain the enterprise risk register and track mitigation actions.
c) Governance & Board Secretariat
Serve as secretariat to the Board and/or relevant Committees where required. Support forward planning, prepare agendas, papers, minutes, track and follow through on action items.
Maintain and strengthen governance policies (e.g., whistleblowing), ensure compliance with relevant regulatory requirements (e.g., Charities Act), industry codes and best practices (e.g., Code of Governance for Charities and IPCs).
d) Stakeholder Engagement & Change Enablement
Engage internal/external stakeholders (e.g., department heads, programme leads, partners, agencies) to inform strategy and secure buy-in.
Drive change management for key initiatives (e.g., internal communications, training, AI adoption etc.).
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A degree in relevant field with at least 3 years of relevant experience in strategic planning, committee/board governance support, data protection, analytics, policy governance, enterprise risk and compliance. Candidates with relevant training and experience in 3 or more of the areas listed are encouraged to apply.
Prior experience in non-profit, public sector, social services and healthcare is preferred. Candidates from other sectors with relevant skills and experience are also encouraged to apply.
Proven ability to drive annual strategic planning and review cadences (mid-year and year-end) with integrated risk and budget alignment.
Experience in using logic model or Theory of Change to frame strategy, output, outcome and impact.
Good Track record at producing Board/Committee/Senior Management papers.
Proficient in MS Office suite of applications.
Experience in Salesforce CRM, data extraction, analysis and dashboarding (e.g. Power BI) will be advantageous though not mandatory.
Strategic thinking, excellent writing, synthesis, facilitation and stakeholder engagement.
To Apply:
Interested applicants are invited to apply at MyCareersFuture portal. We regret that only shortlisted candidates will be notified.
Data Analyst
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a) Analytics & Insights
Perform in-depth analyses on datasets to deeper understanding of beneficiaries, program outcomes, and patterns; identify gaps, cohorts, drivers, and opportunities.
Connect dots across multiple datasets (internal & external) to illustrate the end-to-end beneficiary journey, from data acquisition, assessment, interventions, outcomes, and longitudinal impact.
Translate findings into clear narratives, visualizations, and recommendations for leadership and operational teams.
Automate recurring reporting and data preparation to gain efficiency and reduce manual effort.
Prepare regular and ad‑hoc reports for internal stakeholders and management.
Support Board & Exco: develop executive-ready packs with insights, visualizations, and commentary.
b) Reporting, Dashboards & Data Literacy
Partner with cross-functional departments to build, maintain, and govern dashboards (such as Salesforce dashboard, Power BI) for monitoring KPIs and business insights.
Enable users with self-serve reporting and best practices for data visualization, champion data literacy and standards.
c) Data Architecture and Integration
Design, propose and maintain enterprise data warehouse models (including conformed dimensions and fact tables), data dictionaries, and metadata to enable cross-system analytics, reporting and AI use cases.
Build and maintain data pipelines, data mapping, and entity resolution (unique IDs/master data) to unify identities across systems; implement data quality rules and monitoring.
d) AI and intelligent Automation
Work jointly with Digitalisation team to assess and realise AI use cases, supported by cost-benefit and value analysis, such as:
Explore natural language query (NLQ) for staff (e.g., Copilot-style experiences) to let users ask data questions or build visualization in plain language and receive insights.
Explore chatbot capabilities for beneficiaries (e.g., common queries, guided assistance, secure task execution)—with appropriate controls, consent, and escalation paths.
Explore AI agent which can understand goals, gather right data, take actions and report back with human-in-the-loop approval in the workflow.
Other use cases
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A degree in relevant field with at least 3 years of relevant experience in data analytics with hand-on experience in Salesforce CRM.
Proficiency in SOQL, Salesforce object model, and Salesforce reporting/dashboards and familiarity with Salesforce data architecture.
Experience with large datasets (extraction, cleaning, transform, analysis).
Hands-on experience in database creation, data modelling, data mapping is advantageous
Ability to translate complexity into insights for non-technical stakeholders.
Salesforce certification is advantageous.
Proficient with Power BI is an advantage.
Good teamwork, cross-functional collaboration, stakeholder engagement and strategic thinking.
To Apply:
Interested applicants are invited to apply at MyCareersFuture portal. We regret that only shortlisted candidates will be notified.
Assistant Manager, Family Support & Development
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a) Case Management
Assess and recommend appropriate financial assistance and other forms of support to families and individuals
Support and monitor families’ progress in improving their resources and coping abilities
Supervise and guide new or junior caseworkers in developing their skills and competencies in case management practice
b) Programme Management
Manage the operation and implementation of the programme to ensure objectives are met
Organise and coordinate activities that promote beneficiaries’ development as well as strengthen family bonds and resilience
Guide and support team members
c) Stakeholders Management
Engage and collaborate with volunteers, partners and vendors in programme planning and implementation
Manage, develop and empower volunteers to enhance their capabilities and contribute to the programme
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Minimum Degree, preferably in Social Sciences
Have at least 3 years of relevant working experience
Has passion to work with low-income families, students and volunteers.
Good interpersonal and communication skills, with a service-oriented attitude
Strong organizing skills with the ability to work in teams and independently
Able to engage with English / Mandarin / dialect speaking families
Willing to work on Saturday. Off-in-lieu will be provided.
Caring, responsible and resilient
Proactive in learning
To Apply:
Interested applicants are invited to apply at MyCareersFuture portal. We regret that only shortlisted candidates will be notified.
Executive/Senior Executive (Family Support & Development) - Fulfilling Aging Unit
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a) Programme Management
Manage the operation of the programme
Plan and coordinate senior learning programmes and activities at CDAC Centres and in the community to help seniors stay active and lead an fulfilling ageing journey
Plan and coordinate big scale projects for the seniors
Perform other general administrative duties.
b) Stakeholders Management
Engage volunteers and partners in programme planning and implementation
·Manage volunteers systematically from recruitment, training to providing feedback and recognition.
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Minimum Degree, preferably in Social Sciences
Has passion to work with low-income families, seniors and volunteers.
Good interpersonal and communication skills, with a service-oriented attitude
Strong organizing skills with the ability to work in teams and independently
Ability to converse in English, Mandarin and preferably a dialect
Caring, responsible and resilient
Proactive in learning
To Apply:
Interested applicants are invited to apply at MyCareersFuture portal. We regret that only shortlisted candidates will be notified.
Executive/Senior Executive (Family Support & Development)
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The Executive/ Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/ She manages the mentoring and tutoring programme, which supports upper primary/lower secondary school students who are academically weaker, and work closely with volunteers who contribute in it. He/ She also works with stakeholders, such as volunteers, partners and vendors, in programme planning, implementation and evaluation.
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Key Job Duties
1. Case Management
Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.
2. Mentoring and Tutoring Programme
Manages the operation of the programme
Manages volunteers to develop and empower them to contribute to the programme
Organise activities to develop the students and strengthen family bonds.
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Minimum Degree, preferably in Social Sciences
Has passion to work with low-income families, students and volunteers.
Good interpersonal and communication skills, with a service-oriented attitude
Strong organising skills with the ability to work in teams and independently
Ability to converse in English, Mandarin (to serve Mandarin-speaking beneficiaries) and preferably a dialect
Willing to work on Saturday
Caring, responsible and resilient
Proactive in learning
To Apply:
Interested applicants are invited to apply at MyCareersFuture portal. We regret that only shortlisted candidates will be notified.
Part-Time Administrative Support Staff
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Key Job Duties
Update and manage the volunteer database using the Salesforce system and ensure the accuracy of volunteer records;
Manage and maintain inventory of departmental items, including T-shirt, lanyards and other collaterals;
Prepare monthly softcopy birthday cards for regular volunteers and ensure timely delivery of birthday cards to volunteers;
Handle phone and email enquiries
Provide logistical and administrative support for workshops and events
Perform any other duties as assigned
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Team player.
Good customer service.
Able to cope in a fast-paced environment.
Proficient in Mandarin and English (both written and verbal).
Familiar with basic Microsoft Word and Microsoft Excel functions.
Meticulous, with good attention to detail to ensure accuracy in work done.
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Every Tuesday, Thursday, Friday: 9:30AM - 5:00PM
To Apply:
Interested applicants are invited to apply at MyCareersFuture portal. We regret that only shortlisted candidates will be notified.
Hotline Admin Support
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• Handles enquiries (phone calls and emails)
• Handles administrative duties (e.g. assist in data entry and filing)
• Provides administrative and logistic support during workshops and events
• Any other ad-hoc duties assigned
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• NITEC and above
• Proficient in Microsoft Office, Word and Excel
• Problem solver, independent & able to work with little supervision
• Meticulous, with good attention to detail to ensure accuracy in work done
• Able to serve English and Mandarin-speaking clients
To Apply:
Interested applicants are invited to submit their resume to [email protected]. We regret that only shortlisted candidates will be notified.