LISTENING AND ORAL COMMUNICATION SKILLS


 

 

INTRODUCTION

Listening and oral communication are the fundamentals in our communication. Often people discover that quality communication is almost an art. To understand and to learn from co-workers and customers will enhance positive interaction.

 

 

COURSE CONTENT

Describing facts about listening skills, Describing and explaining communication profiles, Identifying and overcoming barriers to effective listening, Understanding strategies for better listening and improving listening skills, Recognizing how listening improves or weakens health, Understanding oral communication, Describing the different channels (means) of communication, Describing style of communication and assessing personal style of communication, Understanding other styles of communication and Adjusting personal style to styles of others.

 

 

COURSE MEDIUM

Mandarin

 

 

COURSE SCHEDULE

2 days (9am to 5pm) or 4 evenings (6.30pm to 10pm)

 

 

TRAINING VENUE

CDAC BUILDING

65 Tanjong Katong Road, Tel :  68435566

 

 

 

CDAC SKILLS TRAINING AWARD SCHEME

 

Course

Listening & Oral Communication Skills  沟通技巧

Course Fees

$160

CDAC Sponsored Fees

$152

Upfront Payment by Award Holder

$8

 

 

Award holders who failed to attend classes would have to refund the sponsored fee of $152.