LISTENING AND ORAL COMMUNICATION SKILLS
INTRODUCTION
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Listening and oral
communication are the fundamentals in our communication. Often people
discover that quality communication is almost an art. To understand and to
learn from co-workers and customers will enhance positive interaction. |
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COURSE CONTENT |
Describing
facts about listening skills, Describing and explaining communication
profiles, Identifying and overcoming barriers to effective listening, Understanding
strategies for better listening and improving listening skills, Recognizing
how listening improves or weakens health, Understanding oral communication, Describing
the different channels (means) of communication, Describing style of
communication and assessing personal style of communication, Understanding
other styles of communication and Adjusting personal style to styles of
others. |
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COURSE MEDIUM |
Mandarin |
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COURSE SCHEDULE |
2 days (9am
to 5pm) or 4 evenings (6.30pm to 10pm) |
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TRAINING VENUE
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CDAC SKILLS TRAINING AWARD SCHEME
Award holders
who failed to attend classes would have to refund the sponsored fee of $152. |
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